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New Travelers

If you’ll be traveling on behalf of Rich’s or its subsidiaries, here’s how to get started.

Create a Profile & Prepare for Travel

The first step in preparing to travel is to create and thoroughly complete your profile in SAP Concur Travel. Please ensure your name is exactly as it appears on the ID you use for travel.

Create Your Profile

Booking, Service & Support

Once your profile has been created, you can begin booking travel through either SAP Concur Travel or The Travel Team’s reservation center. Reservations must adhere to Rich’s written travel policy which can be found on the Travel & Expense Services page of Enrich Café. Travel policy is also incorporated into the booking process.

  • To speak with Rich’s team of advisors 24/7/365, call 716.862.7699
  • You can email Rich’s team of advisors at [email protected]
  • To book using SAP Concur Travel, please log in at concursolutions.com
  • To book on the go, download SAP Concur Mobile on your smartphone

New to SAP Concur? Training resources are available.

Traveler Resources

Make the Most of Your Travel

We encourage you to enroll in preferred supplier frequent traveler programs and ensure they’re added to your profile for the best travel experience.

Preferred Suppliers

Book Your Next Trip

Utilize Rich’s Travel Program to its fullest when booking your next business trip with the help of these tools, guides, and links.

Traveler Resources

Contact Rich’s Dedicated Advisors

Speak with Rich’s team of travel advisors 24/7/365. 

Phone: 716.862.7699
Email: [email protected]