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Crisis24

The Rich value of treating customers and Associates like family extends to traveling on behalf of Rich’s. Centralizing travel activity through our Travel Program allows Rich’s to extend a world class Duty of Care platform to your business travel in partnership with Crisis24.

Features of this travel security platform

  • Alerts of threats and disruptions – Set up notifications and stay informed!
  • Risk Ratings and Location Intelligence of safety & security issues in countries, provinces, and cities worldwide.
  • Awareness of Threat Zones – areas within cities and regions that are of higher risk than the surrounding areas – such as high-crime neighborhoods. Advice Sheets to mitigate a range of safety and security issues.
  • 24/7 Hotline and Crisis Signal on the mobile app to use in times of need.

Training

Crisis24 provides a wealth of education resources secured by your Rich SSO credentials so you may learn more or take a self-guided tour – available here.

To learn more about leveraging the benefits of the Crisis24 Horizon platform, you can access training and other resources by following the steps below:

  1. Login through Horizon
  2. Once logged in, navigate to the profile button (by clicking your name in the top right hand corner), then click on Support.
  3. After the Support page loads, click the “Self help topics and user guides” link under Help Center
Desktop Website Training
Mobile App Training

Begin Leveraging Crisis24 Today

  • Login or register your Crisis24 Horizon account and download the app on Apple or Android
  • Book your next business trip with The Travel Team to ensure it’s registered with Crisis24
  • If you experience a safety or security emergency while traveling, please call +1 443.716.2329 to be directed to The Travel Team’s Crisis24 Response Center for assistance.
  • For reservation support continue to call The Travel Team at +1 716-862-7699
Crisis24 Login

Contact The Travel Team

Business Travel

Phone: 716.862.7699
Email: [email protected]

Groups & Meetings

Phone: 716.862.7699 (Option 4 for Groups & Meetings)
Email: [email protected]

Vacation Planning

Phone: 716.862.7699