The Rich value of treating customers and Associates like family extends to traveling on behalf of Rich’s. Centralizing travel activity through our Travel Program allows Rich’s to extend a world class Duty of Care platform to your business travel in partnership with Crisis24.
Features of this travel security platform
- Alerts of threats and disruptions – Set up notifications and stay informed!
- Risk Ratings and Location Intelligence of safety & security issues in countries, provinces, and cities worldwide.
- Awareness of Threat Zones – areas within cities and regions that are of higher risk than the surrounding areas – such as high-crime neighborhoods. Advice Sheets to mitigate a range of safety and security issues.
- 24/7 Hotline and Crisis Signal on the mobile app to use in times of need.
Training
Crisis24 provides a wealth of education resources secured by your Rich SSO credentials so you may learn more or take a self-guided tour – available here.
To learn more about leveraging the benefits of the Crisis24 Horizon platform, you can access training and other resources by following the steps below:
- Login through Horizon
- Once logged in, navigate to the profile button (by clicking your name in the top right hand corner), then click on Support.
- After the Support page loads, click the “Self help topics and user guides” link under Help Center
Desktop Website Training
Mobile App Training
Begin Leveraging Crisis24 Today
- Login or register your Crisis24 Horizon account and download the app on Apple or Android
- Book your next business trip with The Travel Team to ensure it’s registered with Crisis24
- If you experience a safety or security emergency while traveling, please call +1 443.716.2329 to be directed to The Travel Team’s Crisis24 Response Center for assistance.
- For reservation support continue to call The Travel Team at +1 716-862-7699
Contact The Travel Team
Business Travel
Phone: 716.862.7699
Email: [email protected]
Groups & Meetings
Phone: 716.862.7699 (Option 4 for Groups & Meetings)
Email: [email protected]
Vacation Planning
Phone: 716.862.7699
